Dongguan Tebang Industrial Co., Ltd.
Contact: Li Sheng
Address: No. 179, Shasha Village, Gaojiao Town, Dongguan City
Terbon Fire Service Customer Concept:
◆ Service commitment
1. Tebang Fire will uphold the enthusiasm, courtesy, seriousness, and correct answers to customers' questions.
2. Tebang Fire will reply to the questions asked by users within 6 hours.
3. Complaints about product quality will be sent for repair within 48 hours; complaints about non-product quality can be handled within 24 hours according to the reasons and requirements of customer complaints.
◆ Service content
1. Pre-sale service: According to the customer's needs, Tembang fire-fighting business personnel will select the most reasonable product model for the user.
2. After-sales service: Tebang Fire Protection has established a complete set of tracking service system for users, real-time tracking of user repairs, on-site repairs by service personnel, and service return visits, in order to provide perfect service. Green Energy provides users with regular maintenance, freely detects the operation of equipment for users, and guides users on the spot to use the machine correctly and answer user problems.
◆ Warranty period
1. Under normal use conditions, Tembang fire-fighting products are guaranteed for one year free of charge, and are repaired for life, except for wearing parts;
2. Each office is responsible for after-sales maintenance related matters;
3. In addition, in order to solve customers' problems during use, our company can also sign a commissioned maintenance agreement with the nearest auto repair factory at the customer's location to provide faster and timely service.
Company service hotline!
Place: No. 179, Shasha Village, Gaojiao Town, Dongguan City
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